Regulatory

The following list of websites provides a range of useful information to help you with your business:

Regulatory

Australian Competition and Consumer Commission (ACCC) - www.accc.gov.au
The ACCC promotes competition and fair trade in the market place to benefit consumers, business and the community. The ACCC has a network of offices in all capital cities to handle public complaints and inquiries. Staff can give guidance to business and consumers on their rights and obligations under the law, but not legal advice.

Australian Customs Service -www.customs.gov.au
Customs manages the security and integrity of Australia's borders. It works closely with other government and international agencies, in particular the Australian Federal Police, the Australian Quarantine and Inspection Service, the Department of Immigration and Multicultural and Indigenous Affairs and the Department of Defence, to detect and deter unlawful movement of goods and people across the border.

Australian Securities and Investment Commission (ASIC) - www.asic.gov.au
ASIC enforces and regulates company and financial services laws to protect consumers, investors and creditors.

Consumer Affairs Victoria (CAV) -www.consumer.vic.gov.au
CAV protects and promotes the interests of consumers by:

• Reviewing and advising Government on consumer legislation and industry codes
• Advising and educating consumers, tenants, traders and landlords on their rights, responsibilities and changes to the law;
• Registering and licensing businesses and occupations;
• Conciliating disputes between consumers and traders, tenants and landlords

The Office of the Federal Privacy Commissioner -www.privacy.gov.au
The Privacy Act allows organisations and industries to have and to enforce their own privacy codes that continue to uphold the privacy rights of individuals while allowing some flexibility of application for organisations.