Complaints

Council require all complaints to be provided in writing. Please provide a clear description of the works you wish council to investigate, the address of the property the complaint is made against and your contact information should you wish to receive feedback on the enforcement process (where applicable).

All complaints must be addressed to:

Frankston City Council
Building Department
PO Box 490
FRANKSTON VIC 3199

or

building@frankston.vic.gov.au

Urgent

Council will accept verbal complaints relating to urgent matters. This includes buildings and/or structure that present an immediate danger to life.

To lodge such a complaint, contact the Building department during office hours on (03) 9784 1900; or
Frankston City Council after hours service on 1300 322 322.


 

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Page updated Wednesday, 11 January 2012   Was this information useful?