How do I follow up on my recent tree request with Council?

Requests relating to trees are prioritised and actioned according risk to the community. For example a tree fallen over a road will be actioned as a high priority and uplifting or light pruning of soft foliage as a low priority. All works undertaken are in line with Councils Urban Forest Plan and requests for works above these requirements will not be actioned.

During and after storm events we may experience high volumes of tree requests, please allow ample time for our teams to prioritise and action required works. There is no need lodge additional requests, please rest assure Council will attend as soon as possible.

If you require an update on your request please contact Council via 1300 322 322 with your reference number.