Homelessness Support Services

Frankston City has a single-entry point for homelessness support which is operated locally by The Salvation Army - Homelessness Services. The purpose of entry points is to have a coordinated approach among local homelessness services, assess a person’s needs, prioritise their case, and connect people to the most appropriate local service.

If someone is homeless or in need of housing support, they can contact The Salvation Army - Homelessness Services on (03) 9784 5050, Monday to Friday (9.30 am to 4 pm) or drop in without an appointment at 37 Ross Smith Ave East, Frankston to meet with a housing worker.

If outside business hours including weekends and public holidays, please call the Statewide Homelessness Helpline on ph. 1800 825 955. 

If you are escaping family violence, please call Safe Steps Family Violence Response
ph. 1800 015 188, 24 hours, 7 days a week.

Community Support Frankston (CSF) is a not-for-profit charitable organisation providing emergency relief and essential supports for residents in Frankston City experiencing hardship. Assistance is provided with food and essential items, medications, clothing, education, housing and much more. CSF is not a housing provider but will connect clients to the most appropriate, local agency. CSF can be contacted on ph. 9783 7284 for assistance.

CSF has co-located services and programs assisting financially vulnerable residents, including the Services Australia, Bolton Clarke Homeless Persons Program, Orange Sky Laundry, and the Mental Health Legal Clinic.

To locate services nearby – such as meals, clothes, support, showers, or laundry services - visit Ask Izzy. It lists over 350,000 services in Australia and is free and anonymous.