Our Customer Service Centres will be closed from 3pm on 24th December and re-open Thursday January 2nd.
Annual rate notices will be issued in mid August 2024. Please call us on 1300 322 322 if you:
Requests for more than 2 notices must be sent to info@frankston.vic.gov.au. A fee may apply for previous year notices
Update your mailing address or submit your details to receive your rates notice via email. Enquire about street numbering. Apply for a Land Information Certificate.
If you think you have overpaid or incorrectly paid an amount, use this form to request a refund.
Find out how to pay your rates including online, BPAY, direct debit instalments, and more.
Understand how your rates are calculated and how they help improve the community.
There are many ways to pay your rates. Learn about your options. Find information about property valuations. Apply for a farm rate.
Learn about your options if you are facing financial difficulty and don't believe you will be able to pay your rates on time.
Frequently asked questions about Council rates.
Learn about property valuations in Frankston City. Information on the objection process if you disagree with your valuation.
Valid concession card holders may be eligible for a discount on their annual rates.
Learn more about Council Differential Rating Information.
If you need assistance or are having trouble with the website, please Contact Us.