A Payment Plan is a temporary payment plan with Council. It allows you to pay your outstanding rates and charges by making regular weekly, fortnightly or monthly payments. Your Payment Plan does not continue for future rates issued by Council. You will need to apply for a new Payment Plan each year as needed.
Please note, that a Payment Plan is not on direct debit. If you would like to apply for the 9-month direct debit payment option, please visit Rates direct debit request.
You can apply for a Payment Plan if you:
- are experiencing short-term financial difficulty
- don't believe you will be able to make your upcoming rates payment by the required due date
Please read carefully before applying:
Your application will be reviewed on a case-by-case basis. If approved, your Payment Plan will be confirmed by Council in writing. You will receive a payment schedule with due dates for payment.
When budgeting for weekly, fortnightly or monthly payments please keep in mind that:
- rates and charges are issued in early July each year
- payments are split into 4 instalments, due at set dates throughout the year
-
instalments are due by:
- 30 September.
- 30 November
- 28 February
- 31 May
You should structure your payments to pay down your existing rates as soon as possible, before the end of the current financial year. Future rates payments will become due as outlined in your annual rates notice.
To submit your application online you will need the following:
- your rates assessment number (can be found on your rates and valuations notice)
- property address
- your name and contact details
- your date of birth
- payment details
Apply online
Your Payment Plan may be cancelled if you miss scheduled payments according to your payment plan.
It's very important that you call Council on 1300 322 322 or email info@frankston.vic.gov.au as soon as possible if you are unable to make a scheduled payment, so we can discuss your options.
Penalty interest
If your payments do not meet the required quarterly instalment due dates (as outlined in your annual rates notice) you will be charged penalty interest on overdue fees.This is charged in accordance with Section 172 of the Local Government Act 1989 (Vic).
The current penalty interest rate is 10% per year applied to any unpaid rates or charges. Interest will continue to be charged on unpaid rates and charges until paid in full. Increases are calculated from the date that the rates were due.
A free and confidential financial counselling service is available to support Frankston residents who find themselves in financial difficulty.
Find more information about what you can do when facing financial hardship.