I cannot pay my rates on time. What are my options?
If you're experiencing financial difficulty or you don't believe you will be able to make your upcoming rates payment, you can apply for a Payment Plan.
A Payment Plan is a mutually acceptable rates payment plan which allows you to make weekly, fortnightly or monthly repayments that suit your budget to ensure that your rates are paid by the end of the financial year.
For further information please visit our Financial hardship page or call us on 1300 322 322.