Accessible Facilities
Accessible Toilets and Change Rooms
To locate public toilets in Frankston City visit My Address or to locate public toilets Australia wide visit The National Public Toilet Map.
Changing Places
Changing Places toilets are different to standard accessible toilets. They have extra features and more space to meet special needs, including:
- A height adjustable adult-sized changing bench
- A tracking hoist system
- A peninsula toilet
- Additional space
- Safe and clean environment
Changing Places locations in Frankston City:
George Pentland Botanic Gardens
Frankston City Council in partnership with local disability service PAST (now MiLife Victoria) built an accredited Changing Places toilet located at George Pentland Botanic Gardens on the corner of Foot and William Street, Frankston (at the Foot Street end of the gardens).
- These facilities are available: 7am - 9pm November to March and 7am - 6pm April to October
- To access the Changing Places toilet customers require an MLAK key.
- Users need to bring their own sling for the hoist.
- Also available at this site are 2 unisex fully-accessible toilets with baby change table, separate male and female toilet and shower.
Peninsula Aquatic Recreation Centre (PARC)
PARC offers highly accessible facilities for all abilities including a ramp, beach and pool hoist access to all pools; disabled change rooms; and overhead hoist facilities and elevator access to the gym and all group exercise studios. PARC was awarded the Victorian Government Inclusive Sport, Recreation or Open Space Infrastructure Award
The Changing Places rooms at PARC are available to customers using their facilities during business hours.
For more information visit the PARC Frankston website or call 9781 8444
Liberty Swing
A Liberty Swing is a device that allows people with mobility difficulties or using wheelchairs to enjoy the excitement of swinging. The Frankston Liberty swing was one of the first installed in south-east Melbourne. This Australian designed and manufactured swing was proudly funded by Rotary Club of Frankston, Frankston City Council and the Variety Club.
Beach Wheelchair
Frankston City Council have a Beach Wheelchair available to hire for free at the Frankston Visitor Information Centre on the Frankston Foreshore. This specially designed wheelchair enables customers to go the beach and into shallow water.
Booking information
Booking information
- The beach wheelchair is available for free hire within their opening hours (visit the FVIC website for current hours of operation).
- To book the Beach Wheelchair phone 1300 322 842
- Photo identification is required and a loan agreement form must be completed
- A second person MUST accompany the user. A third person is recommended if using the chair in shallow water.
- There are two types of wheels available, regular tyres (best if staying on the boardwalk) and the balloon wheels pictured above for sand.
How do I get an MLAK Key?
An MLAK keys can be borrowed, upon presentation of photo ID from the Frankston Visitor Information Centre or contacting 1300 322 842 for use of the Liberty Swing at Frankston Foreshore.
OR
To be eligible for your own MLAK key you must have a disability validated by a letter from:
- A doctor
- A disability organisation
- A community health centre
- A letter from your local Council if you have already been granted an Accessibility Parking Permit
Presentation of this letter at locksmiths who are registered with the Master Locksmith Association and payment of a small cost will enable you to obtain a key which will belong to you permanently. It will enable you to use any facility in Australia fitted with MLAK locks.
To find a Master Locksmiths Association of Australia locksmith phone 1800 810 698 or visit https://masterlocksmiths.com.au/mlak/
Frankston Arts Centre & Cube 37
Frankston Arts Centre want Every Body to access the arts and is an inclusive venue welcoming people of all ages, abilities and circumstances.
More information
- Accessible Parking Bays and driveway drop off point
- Gender neutral accessible toilet facilities and baby change areas
- Wheelchair accessible theatre: Please inform box office or your requirements when booking.
- Deaf/Hard of Hearing: Audio Assistance Receivers are available for loan and selected performances are Auslan signed and live captioned.
- Blind/Low Vision: Audio description and tactile tours are available at selected performances.
- Autism and Sensory Concerns: Social Stories are available to help you prepare for your visit and Relaxed Performances are available at selected shows.
- Assistance Animals are permitted: Please advise box office when booking your ticket to ensure your seat has appropriate space for your assistance animal.
- Arts Access Classes and Workshops
- Companion Card Holders are eligible for a complimentary ticket to events and performances. Contact the box office of bookings. For more information on companion cards visit https://www.companioncard.vic.gov.au/
- Interpreter Assistance: should you require an interpret please contact 131 450
- Ticket Subsidy Scheme: Frankston Arts Centre aims to ensure that everyone within the Frankston community and beyond has the opportunity to enjoy and participate in the arts.
The Ticket Subsidy Scheme assists people in financial hardship to attend performances by offering tickets to selected events at a lower cost than the advertised concession price.
To apply for Subsidised Tickets, please fill out a Subsidised Tickets Application Form.
For more information on Accessibility at Frankston Arts Centre visit https://artscentre.frankston.vic.gov.au/Plan-Your-Visit/Accessibility or call 03 9784 1060
Social Story - Frankston Arts Centre Theatre
View Video Transcript
Social Story – A visit to Cube 37 at Frankston Arts Centre
View Video Transcript
Frankston City Libraries
Frankston City Libraries have branches in Frankston, Carrum Downs and Seaford. There are smaller collections at Langwarrin Council Customer Service Centre, Karingal PLACE, Frankston North Community Centre and Frankston South Community Centre. A Home Library Service is also available for those unable to visit the library to borrow.
More information
Membership of Frankston City Libraries is free and provides access to:
- A large catalogue of books (including accessible Large Print and Audio books) CDs, DVDs and magazines.
- Digital Resources: e-books, e-audiobooks, newspapers and magazines, music, film streaming, databases, online tutorials and learning support.
- Newspapers are also available to read in the library
- On site computers (bookings suggested) with printing and scanning facilities
- No late fines
The library is a great space to visit and spend time. There is comfortable seating and lots of people to talk to. Free access to Wi-Fi is available at Frankston, Carrum Downs and Seaford libraries. A range of free events and school holiday activities are also on offer to the public.
For more information visit https://library.frankston.vic.gov.au/Home or call 9784 1020
Vision Australia - Library
People who are blind, have low vision or have a print disability may also be interested in joining Vision Australia Library which provides access to audio books, magazines newspapers and podcasts as well as thousands of braille and e-braille titles and music braille pieces. For more information visit https://visionaustralia.org/services/library or call 1300 654 656
Frankston City Libraries Adult Social Stories
Peninsula Aquatic and Recreation Centre (PARC)
Peninsula Aquatic Recreation Centre (PARC) in Frankston won Victorian Government Inclusive Sport, Recreation or Open Space Infrastructure Award
- Facility and Pool Access: Ramps and wide entry lanes to access our centre and pool area. Warm water pool can be accessed by a battery operated hoist. 5 Aquatic wheelchairs are available.
- Health Club: Customised programs available for all abilities. The Health club is accessible via a lift and has an accessible change room with ceiling hoist. The Gym floor has a wide entry option and features pieces of pin loaded accessible strength machines, arm ergo for individuals in a wheelchair and ample space between for ease of access.
- Swim Lessons: Access and Inclusion Program is available for children with varying needs that require 1:1 instruction.
- Change Facilities: 4 large private lockable rooms that include a toilet with support rails and three of those also include ceiling hoists and hydraulic shower trollies.
New E-Mobility Scooter Recharge Points
In June 2024, Council, in collaboration with Monash University Occupational Therapy students, introduced 5 new Recharge Points for electric mobility scooters or wheelchairs. The project aims to reduce a fear identified by mobility scooter users fear of being left stranded when out in the community due to a flat battery.
Users must bring their own charging cord with them, then park their scooter on the mat provided and plug in to recharge while enjoying the brochures, books or events on offer.
This project was an action delivered as part of Frankston City Council’s Disability Action Plan 2021-2025
Recharge Points are available at:
Frankston Civic Centre
Address: 30 Davey Street, Frankston
Recharge Point Location: Within the first floor Main Reception which can be accessed via the ramp off Davey Street
Operation Hours: Open 8.30am - 5pm, Monday – Friday.
Closed Saturday, Sunday and Public Holidays
Phone: 03 9784 1020
Frankston Arts Centre
Address: 27-37 Davey Street, Frankston
Recharge Point Location: This Recharge Point will move depending on the set up of this flexible use space. Please ask staff for guidance.
Operation Hours:
Monday: Closed
Tuesday - Friday: 10am - 5pm
Saturday: 10am - 2pm
Sunday: Closed
Box Office opens one hour before events at which the Box Office is selling tickets.
Our Main Theatre Foyer and Bar opens 1 hour before events.
Closed on Public Holidays
Phone: 03 9784 1060
Frankston Library
Address: 60 Playne Street, Frankston
Recharge Point Location: On the structural pole in front of the main service desk, under the ornamental trees.
Operation Hours:
Sunday 10:00 AM–04:00 PM
Monday 09:00 AM–07:00 PM
Tuesday 09:00 AM–07:00 PM
Wednesday 09:00 AM–07:00 PM
Thursday 09:00 AM–07:00 PM
Friday 09:00 AM–07:00 PM
Saturday 10:00 AM–04:00 PM
Closed on Public Holidays
Phone: 03 9784 1020
Seaford Library
Address: 1/6R Broughton Street, Seaford
Recharge Point Location: To the left of the foyer entry door.
Hours of Operation:
Sunday Closed
Monday 09:00 AM–05:00 PM
Tuesday 09:00 AM–05:00 PM
Wednesday 09:00 AM–05:00 PM
Thursday 09:00 AM–05:00 PM
Friday 09:00 AM–05:00 PM
Saturday 09:00 AM–12:00 PM
Closed on Public Holidays.
Phone: 03 9784 1020
Carrum Downs Library
Address: 203 Lyrebird Drive, Carrum Downs
Recharge Point Location: To the right of the Library entry door
Hours of Operation:
Sunday 01:00 PM–04:00 PM
Monday 10:00 AM–06:00 PM
Tuesday 10:00 AM–06:00 PM
Wednesday 10:00 AM–06:00 PM
Thursday 10:00 AM–10:00 PM
Friday 10:00 AM–06:00 PM
Saturday 10:00 AM–01:00 PM
Closed on public holidays.
Phone: 03 9784 1020
Free Wi-Fi
Free Wi-Fi available at Frankston Visitor Information Centre and Frankston, Carrum Downs and Seaford libraries