Request a building or property information certificate

There are two types of certificates you can request:

  • Building information certificate (often referred to as building permit particulars or Building Regulations 51 (Part 1).
  • Property information certificate (often referred to as Building Regulations 51 (Part 2).

A building information certificate is usually requested when buying or selling a property and may include information on:

  • building permits or certificates issued in the last 10 years
  • current orders or notices issued for the property
  • building regulations or conditions
  • building permit particulars for a dwelling for taxation purposes.

A property information certificate is usually requested during the design stage of building to ensure proposed works meet regulatory requirements. The certificate may include information on whether the land or property is within a termite, bushfire or flood prone area.

Online

Step 1.Register through our online portal

You will need to register through our online portal before you apply online. Only one registration is required for each individual or company. Registrations should take one business day. If you have already registered, continue to step 2.

Register now

Step 2.Prepare your application

Your application must include:

  • your contact details
  • address of the property you are requesting information for
  • Plan of Subdivision number (optional)
  • required certificate (you can request both a property and building information certificate)
  • whether the request is urgent
  • A credit or debit card to pay the relevant fee. Note: we are unable to accept an Amex or Diners card online.

Step 3.Submit your application

Apply online

Step 4.What happens next?

We will respond to your request within 5 business days.

If you submitted an urgent request, you will receive the certificates within 24 hours. Urgent requests are subject to availability.

Email

Step 1.Prepare your application

Your application must include:

  • your contact details
  • address of the property you are requesting information for
  • Plan of Subdivision number (optional)
  • required certificate (you can request both a property and building information certificate)
  • whether the request is urgent
  • A credit or debit card to pay the relevant fee. Note: we are unable to accept an Amex or Diners card online.

Step 2.Download the application form

Download and complete the Application for Property Information form(PDF, 300KB).

Step 3.Submit your application

Send your completed form and supporting documents to:

info@frankston.vic.gov.au

Step 4.What happens next?

We will respond to your request within 5 business days.

If you submitted an urgent request, you will receive the certificates within 24 hours. Urgent requests are subject to availability.

Mail

Step 1.Prepare your application

Your application must include:

  • your contact details
  • address of the property you are requesting information for
  • Plan of Subdivision number (optional)
  • required certificate (you can request both a property and building information certificate)
  • whether the request is urgent
  • A credit or debit card to pay the relevant fee. Note: we are unable to accept an Amex or Diners card online.

Step 2.Download the application form

Download and complete the Application for Property Information form(PDF, 300KB).

Step 3.Submit your application

Send your completed form and supporting documents to:

Frankston City Council
PO Box 490
Frankston 3199

Step 4.What happens next?

We will respond to your request within 5 business days.

If you submitted an urgent request, you will receive the certificates within 24 hours. Urgent requests are subject to availability.

In person

Step 1.Prepare your application

Your application must include:

  • your contact details
  • address of the property you are requesting information for
  • Plan of Subdivision number (optional)
  • required certificate (you can request both a property and building information certificate)
  • whether the request is urgent
  • A credit or debit card to pay the relevant fee. Note: we are unable to accept an Amex or Diners card online.

Step 2.Download the application form

Download and complete the Application for Property Information form(PDF, 300KB).

Step 3.Submit your application

Lodge your application at one of our Customer Service Centres.

Frankston Civic Centre
30 Davey Street
Frankston

Seaford Community Centre
1/6 Broughton Street
Seaford

Langwarrin Customer Service Centre
Shop 6, Gateway Shopping Centre
230 Cranbourne-Frankston Road
Langwarrin

Step 4.What happens next?

We will respond to your request within 5 business days.

If you submitted an urgent request, you will receive the certificates within 24 hours. Urgent requests are subject to availability.